Resources for our Patients

Welcome to the Mangan Dental Group Resources page. Here you will find a collection of things that will help you get to know more about dentistry in general, and our office in particular. There are so many things that patients want to know about their dentist and the treatment they offer, so I'm making available some of the things that you would otherwise have to search for, and compiling it for you right here on our web site. It gives you the chance to get a lot more detail about us than you would normally get from a web site. You can browse Through the things I have posted here, and feel free to ask about them when you come in to the office.

Office Policy

Appointment Policy

In order to offer the best dental services to our patients our office reserves individual appointment times for every patient. Often, our practitioners spend significant time preparing for your scheduled appointment. Should something occur that requires you to break your scheduled appointment, we ask that you give a minimum of 24 hours notice for any appointment changes or cancellations, yet earlier notification is greatly appreciated. This gives other patients the opportunity to be scheduled in your place, and allows our practitioner’s time to adjust their schedules. We ask that you arrive on time for your scheduled appointments. We reserve the right to charge for broken appointments when less than 24 hours notice is given. After 2 consecutive missed appointments, it is our policy to not reschedule you for any further appointments without non-refundable pre-payment.

Financial Policy

Payment is due at the time of treatment, unless other arrangements have been made prior to treatment. We accept all major credit cards and personal checks. Parents, guardians or personal representatives are responsible for all fees and services rendered for treatment of a minor/child. We realize that dental care can be a significant investment, and therefore we work with our patients to help them find ways to make large treatment plans affordable. We do not have the resources or manpower to do the work of a bank or credit card, but we will help you apply for third-party financing if you want to pay out treatment over time. Several lenders make credit available for medical and dental expenses, and you can apply online or at our office if you like. If you use our services it is expected that you pay for them before you leave the office (much the same as would be expected at any store or service shop elsewhere). If you have insurance, please understand that even if we are filing a claim with your insurance company it does not relieve you from the responsibility for the payment of all charges incurred. Some insurance companies will only pay the policyholder, therefore we cannot accept "assignment of benefits" from those carriers. Please ask in advance if you have any questions about how we handle finances.

Dental Insurance Policy

We perform dental services for patients, and we consider patients to be the ones who owe us for the services we provide. Dental insurance is a contract between you (or your employer) and the insurance company. It obligates them to pay a pre-defined amount for things that the contract covers. As a courtesy to our patients we will file most dental insurance claims with your insurance company. However, filing a claim with your insurance company does not relieve you from your responsibility for the payment of all charges. For some insurance we are able to estimate the benefits from your insurance plan and may require that you pay the estimated patient portion in lieu of the full treatment balance on the day of treatment. Our estimates are not a guarantee of payment and any balance resulting from a lower reimbursement from your insurance than initially estimated is due in full from the patient or responsible party. In addition, if the insurance company fails to make payment within 60 days, the entire balance becomes due from the patient.

Videos

The local NBC affiliate, KARK, has a morning news program that was looking for relavent content for their Health Matters segment. They invited Dr. Mangan to share his knowledge about the latest in the dental field. Here are a selection of videos of Dr. Mangan being interviewed about a variety of dental topics. Dr. Mangan has been a regular guest on KARK Today throuighout 2011, and made several appearances on KARK's Good Morning Arkansas program in years past.

Informed Consent Forms

Much of the information you see on web sites tells all of the good about certain dental services, and none of the negative side. When you want to offer enough information to get true informed consent, you have to tell a fair and balanced story. That's what we do on our Informed Consent forms. In my opinion they sometimes emphasize the negative a little too much, but you might want to be aware of any possible negatives associated with a particular treatment. Sometimes patients want general information about the work we do, and sometimes they want all of the details. If you want to know a lot of details about some of the services we offer, you can get that information by studying our informed consent sheets. They are available here as PDF files, which you can either read online or download and print as you prefer.

Informed consent forms are available for the following procedures:

Helpful Links

Here's a list several helpful dental sites to assist you in finding the latest and greatest in dental knowledge. Check out our links, and feel free to send us your suggestions on our Contact page.

 

Here are some local businesses near my office in case you want to enjoy the Heights neighborhood while you're here: